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At a time when the workplace continues to be shaped by changes brought by a global pandemic, one thing remains certain – people need more support and they are turning to their employers for help.
As employers take a greater role in the health and wellbeing of their people, employees say they welcome and expect such support. Research from the report, “Shaping a brighter future of work: Global and Local Market Insights,” produced by the Smith School of Enterprise and the Environment at the University of Oxford together with Zurich, revealed that employees around the world are looking to their employers to participate more in their overall wellbeing. Employers have a high “duty of care,” particularly in the wake of a global pandemic that has reshaped the world of work, those interviewed for the report noted.
In providing that help, employers help themselves as it has a massive impact on business and the ability to drive it forward. Employees want to know that their health is valued, and they will choose employers for that reason. If employers want to attract and retain talent, employers should show that they care about their workforce as individuals.
Stress and anxiety were employee health challenges before the pandemic arrived, but lockdowns and remote working arrangements added to those pressures. It has affected family relationships, mental and physical health.
This conference explores some of the new challenges employees face put forth by the global crisis, as they’ve become more fragile and vulnerable. And, if they are to remain healthy and productive, they will need as much support as possible from their employers.
Christian Ayerst, CEO, Mental Health Support Solutions Born in 1986 in England, Christian spent eight years working as a lawyer in a top London shipping law firm, before moving to become the inhouse lawyer of an international shipowner and logistics company.
Having spent time both at insurers and ship-owners, as well as volunteering with the London police, Christian has seen the day-to-day challenges to mental health and wellbeing of individuals and companies.
He is passionate about effecting change – and using every means possible to achieve this. When not working, Christian travels widely, learns languages and competes in triathlons.
CEO,
Mental Health Support Solutions
Travis Bailey, Senior Financial Adviser/Head of Corporate Benefits, Advice First Travis has been working in Financial Services for 27 years with 21 years as a Financial Adviser and is currently the Senior Financial Adviser / Head of Corporate Benefits at Advice First. He has been providing employee benefit solutions for corporate clients for 12 years, specialising in group life insurance, private medical, employer superannuation and financial education and wellness programs. He is skilled in international employee benefits with knowledge and experience in EB across APAC.
Senior Financial Adviser/Head of Corporate Benefits,
Advice First
Franck Baron, President, Parima President,
Parima
Tanya Brown, Head of Employee Benefits, Nestlé Tanya Brown is the head of employee benefits at Nestlé, responsible for the strategic direction of benefits aligned with Nestle’s global vision.
Tanya’s diverse background across a number of industries, portfolios and geographies gives her a breadth of knowledge and understanding that enables her to bring a unique viewpoint on benefits within Nestlé’s Total Rewards philosophy.
As a seasoned professional she has a reputation for creating improved guidelines and policies that challenge current assumptions and ways of doing business and improve employee engagement to ultimately deliver a positive return on investment for the business.
Head of Employee Benefits,
Nestlé
Gisela Carere, President, Benchmark Benefit Solutions Gisela Carere is President and Managing Partner of Benchmark Benefit Solutions, a full-service financial services boutique specialising in meeting the unique needs of executives and employees of public and private companies, associations and not-for-profit groups. With over 27 years of steady and progressive industry experience proudly serving over 25,000 members, she has developed superior subject matter expertise in group benefits. Her passion for the industry has helped her hone her craft in various disciplines such as group actuary, group underwriting, benefit plan analysis, sales, operations, training and benefits plan communications.
She is currently completing her Master of Business Administration, Ivey Business School, Western University, London, Ontario.
President,
Benchmark Benefit Solutions
Professor Gordon Clark, Director of the Smith School of Enterprise and the Environment, Oxford University Director of the Smith School of Enterprise and the Environment,
Oxford University
Denis Cronson, Chief Sales & Distribution Officer, Zurich LiveWell, Zurich Insurance Company Ltd Chief Sales & Distribution Officer, Zurich LiveWell,
Zurich Insurance Company Ltd
Peter Devlin, Vice Chairperson, IEBA Vice Chairperson,
IEBA
Claire Evans, Proposition Manager at Zurich Corporate Life and Pensions Claire is a Proposition Manager for Zurich’s Corporate Life and Pensions business.
Claire has five years of experience within the insurance industry, in the Property & Casualty business as well as Life. She started off her career in the pharma industry and then joined Zurich Insurance as a Business Management Graduate in the UK. After working as a Cyber & Tech Professional Indemnity underwriter, she moved to Switzerland to join the Corporate Life and Pensions business.
Claire hold a Master Degree in Economics and Business Management from Strasbourg Business School and an Advanced Diploma in Insurance (ACII) from the Chartered Insurance Institute.
On a personal note, she enjoys reading, hiking, skiing and practicing yoga. She is passionate about geopolitics and travel. Over the years, she has gained an interest in understanding various cultures having lived in France, Brazil, Spain, Italy, UK & Switzerland.
Proposition Manager,
Zurich Corporate Life and Pensions
Imogen Finnegan, Senior Consultant, Bellevue Law Senior Consultant,
Bellevue Law
Cornelius Froescher, Global Customer and Distribution Management Director, Zurich Insurance Group Cornelius Froescher is a Global Customer and Distribution Management Director at Zurich Insurance for Corporate Life and Pensions. He is responsible for driving customer strategy by way of digital selling, social engagement and global marketing activities. Cornelius steers the corporate workstream for Zurich’s thought leadership agenda on People Protection in collaboration with the University of Oxford.
Cornelius managed global customer and marketing initiatives for Zurich’s P&C insurance division in Zurich, Switzerland, leading customer-centric transformation initiatives such as establishing a common currency for customer satisfaction, segment specific offerings and customer lifetime value. Before relocating to Zurich in 2012, Cornelius held the position of Project Portfolio Manager responsible for strategic business development initiatives in Bonn, Germany.
Cornelius Froescher studied at the Otto-Friedrich-University in Bamberg, Germany and in Charleston, SC, USA and holds a master’s degree in International and European business studies and management.
Global Customer and Distribution Management Director,
Zurich Insurance Group
Simon Gilliat, Head of Employee Benefits, Lockton International Simon is responsible for Lockton employee benefits businesses outside the US. He sits on the Lockton International Executive Committee and the Board of Lockton Global Partners.
Prior to joining Lockton in September 2019, Simon was the Global Benefits Director for The Coca-Cola Company. In this role he developed and implemented a new global benefits strategy, including the global adoption of a technology platform.
Simon worked at Willis Towers Watson and predecessor companies for over 30 years holding a number of leadership roles, ranging from country leadership (UK), regional leadership (CEEMEA) and account management (Global). For over 15 years he led the global Multinational consulting business.
Simon has been involved in global benefits strategy and implementation, global actuarial advice, total compensation reviews, merger and acquisitions and expatriate policy, as well as specific individual country advice across the world.
Simon has lived and worked in the Netherlands, Kenya and Zimbabwe, as well as the UK. He is a Fellow of the Institute of Actuaries in the UK.
Head of Employee Benefits,
Lockton International
Michele Haeusler, Head of Market Management, Zurich Global Employee Benefits Solutions Michele Haeusler is the Head of Market Management for Zurich Global Employee Benefits Solutions, leading the global Sales & Customer Management as well as Network Partner Management function. Michele joined Zurich in 2009 and has held various senior positions in distribution and busines development for Zurich Corporate Life & Pensions on a local, regional as well as global level. Most recently Michele was based in Mexico as Head of Distribution for Latin America, before joining Zurich Global Employee Benefits Solutions in 2017. Michele is based in Zurich, Switzerland and holds a Master Degree in International Affairs and Governance from the University of St.Gallen and the CEMS Master of International Management from the University of St.Gallen and ESADE Business School.
Head of Market Management,
Zurich Global Employee Benefits Solutions
Carl Hansen, International Director, BWCI Group Carl is employed as the International Director of the BWCI Group. He specialises in advising on international pension plans and other international employee benefits issues. He earned the Diploma in International Employee Benefits from the Pensions Management Institute (PMI) in 2001. Carl joined BWCI in 2011 after transferring from a leading US actuarial consulting firm. He is a fellow of the US Society of Actuaries.
Carl also serves as the Executive Director of Abelica Global, the international organisation of consultants and actuaries.
Education Officer, IEBA
Colin Haines, Chief Examiner, IEBA Colin is Principal Examiner for the International Employee Benefits Association (IEBA) and on the Board of Examiners for the Pensions Management Institute. He is also on IEBA’s Main Committee and Conference Committee. He has been involved with the IEBA exams since passing the Diploma in International Employee Benefits in 2003.
The IEBA roles are all voluntary roles. Colin’s day job is Partner in Aon’s International Wealth Solutions practice. He advises multinationals on the management of retirement plans around the world. He is a Fellow of the Institute & Faculty of Actuaries with over 25 years’ experience, including stints in Sweden, in-house at BAE Systems plc and at the UK Pensions Regulator. He joined Aon in 2012 and is based in London, UK.
Chief Examiner,
IEBA
Reto Heini, Regional Distribution Manager Germany & Switzerland Zurich Global Employee Benefits Solutions Reto Heini is a EB captive specialist at Zurich Global Employee Benefits Solutions, based in Zurich Headquarters.
Reto has over 25 years of experience in the insurance and consultancy industry. He has a background in both life and non-life business and has spent the last 23 years working in the employee benefits field of Captive and Global Underwriting Programs.
Regional Distribution Manager Germany & Switzerland,
Zurich Global Employee Benefits Solutions
Jeremy Hill, Head of Pensions and Benefits, Standard Chartered Bank Jeremy is Head, Pensions & Benefits at Standard Chartered, where he has responsibility globally, across 85,000 employees in 60 countries, for the broad playing field of benefits. This includes wellbeing, flexible working and leave alongside pensions and benefits. He has over 30 years’ experience covering international benefits from both the consulting and client sides, and is particularly interested in the future of benefits for the future of work, shaping offerings to employees in order to deal with social, generational, demographic and business changes.
Head of Pensions and Benefits, Standard Chartered Bank
Christian Hunt, Founder, Human Risk Christian is the founder of Human Risk, a Behavioural Science led Consulting and Training Firm, specialising in the fields of Ethics & Compliance. He was formerly MD at UBS where he was Head of Behavioural Science. Christian joined the Firm in Compliance & Operational Risk Control, leading the function globally for UBS Asset Management. Prior to joining UBS, he was COO of the UK Prudential Regulation Authority, a subsidiary of the Bank of England responsible for regulating financial services.
Founder,
Human Risk
Alessandro Ingrao, Risk Manager, Holmen Originally from Italy, Alessandro holds a M. SC. In Political Sciences and various Insurance and Risk Management certifications. During his 20 years of experience Alessandro has held positions such as Claims adjuster, Insurance Broker and Risk Manager in different Global Companies. In his current role he is responsible for the overall Risk Management process within the Holmen Group. The role comprehends interaction with all production and logistics areas of the business including advisory within Loss Prevention, Contractual Risk Management, Business Continuity and all other risk related areas. Alessandro is also a member of the Board of the Swedish Risk Management Association SWERMA.
Risk Manager,
Holmen
Albert Kashtanjeva, Business Intelligence Manager, Allianz Global Benefits Albert Kashtanjeva joined Allianz Global Benefits in April 2019 as Business Intelligence Manager and is based in Stuttgart.
His main responsibility lies with the preparation of client reports by using Business Intelligence platforms. Additionally he is involved in the company’s CRM database reporting and digital processes.
This also includes administrative support functions.
Before joining Allianz Global Benefits, Albert was a working student, and more previously intern, within the company’s Distribution team.
Albert successfully completed his M.Sc. in Management and Economics from the University of Tübingen.
Business Intelligence Manager,
Allianz Global Benefits
Federica Maria Rita Livelli, Board Member, ANRA Federica holds the Business Continuity certification – AMBCI BCI, UK and Risk Management FERMA Rimap®, Business Continuity & Risk Management consultant. She also carries out activities aiming at improving awarness and development of resilience culture at various institutions and universities.
She lectures on risk related modules at Universities of Verona, POLIMI-BOCCONI, Cagliari, Padua and Milana and speaks and moderates on national and international seminars.
She is a member of AIPSA and UNI Associations.
She is a member of:
She is a member of: Associazione Donne 4.0 (Coordinator of Networks Commission) and Women for Cyber Security (Technical Committee)
Federica is author of numerous online articles and co-authored the 2020 and 2021 editions of the Clusit – Cyber Security Report, and “Lo Stato in Crisi” respectively.
Board Member,
ANRA
Valéria LeBrun, Head of Pricing and Underwriting, Valérie Lebrun, Head of Pricing and Underwriting for Zurich Global Employee Benefit Solutions. Valérie has over 25 years of experience in life and health (re-)insurance across a wide range of markets in Europe, Latin America and Asia. She acquired her experience through various roles, first at Swiss Re before moving to Zurich Insurance Company. In her current function, she delivers sustainable and long-term global employee benefit solutions to large multinationals. Valérie is a Fellow of the Society of Actuaries, and a fully qualified actuary of the Swiss Association of Actuaries.
Head of Pricing and Underwriting,
Zurich Global Employee Benefit Solutions
Mónica Luís, Director of Placement – Employee Benefits, MDS With a degree in Business Management from Autónoma University of Lisbon, her career in the insurance sector now spans two decades. She has served as Corporate Health underwriter for Victoria Seguros and AXA with national-level responsibilities.
In 2012, she joined MDS, having focused on negotiating with insurers and on due diligence for insurance of persons across several business sectors.
Currently, her main duties include consultancy and specialty support to negotiation with insurers and customer interaction with regard to presentation of current and future trends in these practice areas.
Director of Placement – Employee Benefits,
MDS
Matt McLaughlin, Global CUO, Zurich Corporate Life and Pensions Matt McLaughlin is the Global CUO for Zurich Corporate Life and Pensions. Matt has over 20 years of experience in various pricing and underwriting roles, both in life and general insurance, with experience in multiple markets in North America, Europe, and Asia. His current research focuses on data analytics in the employee benefits space. Outside of work Matt enjoys playing piano, homebrewing beer, and keeping up with his 12-year-old daughter.
Global CUO,
Zurich Corporate Life and Pensions
Giovanni di Meo, Regional Director for Asia Pacific, Allianz Global Benefits Giovanni di Meo was appointed Regional Director for Asia Pacific at Allianz Global Benefits as of January 2020.
Based in Munich, Giovanni takes responsibility for client management and sales activities of employee benefits dedicated to multinational companies in the Asia Pacific region.
Prior to this, he worked as Head of Business Development at Generali Employee Benefits. With over 10 years of international experience in corporate and retail insurance, he has also spent a few years working in Hong Kong and across Asia.
Giovanni has a Business Administration background with degrees from Rotterdam School of Management, Bocconi University and University of Trieste.
Regional Director for Asia Pacific,
Allianz Global Benefits
Gill Murdoch, Senior Associate,Gill Murdoch is a senior associate in the Employee Benefits Group in London. She is a member of the Firm’s Global Employment and Compensation Practice Group and she provides advice on a wide variety of matters relating to employee share incentives and employment taxation. Gill has a focus on the tax aspects of the modern workforce and also assists companies with the tax and social security consequences of employees working remotely abroad or coming to work in the UK.
Senior Associate,
Baker & McKenzie Employee Benefits Group
Jayesh Patel Regional Director UK & Ireland London, Allianz
Jayesh is Regional Director for the UK and Ireland. Operating from London, UK, he is responsible for our UK multinational client base and is our local senior point of contact for key network partners in the region.
Jayesh joined Allianz Global Benefits in the UK in 2009 and has performed a number of roles within account servicing and more recently product management as Head of International Risk Management Programs, where he was responsible for our Captive, Pooling and Global Underwriting products as well as leading our tender and implementation team.
Jayesh is a qualified associate of the Chartered Insurance Institute and holds an honours degree in Economics from the University of Surrey, UK.
Regional Director UK & Ireland,
Allianz
Gary Piper, International Programs Service Architect, Zurich Global Employee Benefits Solutions, Corporate Life & Pension Gary Piper works for Zurich Global Employee Solutions based in Switzerland and is responsible for supporting the implementation and delivery of new and existing customer solutions as well as developing the service proposition including any supporting digital services.
Gary has over 15 years of experience working with global customers in roles both in the UK and Switzerland.
His experience includes Underwriting, Claims, Portfolio Management, Sales and Relationship Management within the Life and Non-Life Insurance Markets.
International Programs Service Architect,
Zurich Global Employee Benefits Solutions, Corporate Life & Pension
Andrea Pitt, Barrister at Law, Quartz Barristers Barrister at Law,
Quartz Barristers
Stephen Ratcliffe, partner in Baker & McKenzie Employment Practice Stephen Ratcliffe is a Partner in Baker McKenzie’s Employment and Compensation team. Based in London, he advises global clients on a broad spectrum of employment and employee tax matters, with a particular focus on complex multi-jurisdictional projects, including restructurings, outsourcings and M&A. His extensive employment litigation experience includes cases at all levels of appeal up to the Supreme Court and the European Court of Justice. He also regularly advises on equal pay and pay equity matters, and has a particular focus on the employment and tax aspects of modern working practices, including employee classification and IR35. In addition to his day-to-day practice, Stephen is a member of the Steering Committee of BakerWomen, Baker McKenzie’s gender equality network.
Partner, Baker & McKenzie Employment Practice
Giovanni Roncaglia, Global Business - Reinsurance Manager, PCA SpA Global Business - Reinsurance Manager, PCA SpA
Hannah Strawbridge, CEO and Co-founder, Hanlaw CEO and Co-founder,
Hanlaw
David Thomas, Head of Sales EMEA & APAC, Ventiv David leads Ventiv’s sales team in EMEA and APAC regions. With over 25 years’ experience in Insurance, Risk Management & Technology, David is an established expert in the field of risk management technology. Originally an underwriter in the London market followed by 10 years as a risk and insurance manager for a FTSE 100 conglomerate, David then moved into the technology sector and is currently focused on running and developing companies’ marketing technology solutions to the risk and insurance sector. David has used his extensive knowledge to deliver a range of innovative solutions to multinational organisations.
Head of Sales EMEA & APAC,
Ventiv
Alex Twiggs, Head of Distribution and Partnerships, World Travel Protection (WTP) Alex is Head of Distribution and Partnerships for World Travel Protection (WTP) in EMEA, leading the sales team in the region. With over 12 years’ in travel risk management Alex has extensive experience in helping companies to mitigate risk for their business travellers and assignees. Prior to joining WTP in 2021 Alex held a number of business development and key account management positions with travel risk management providers, working across a range of sectors. Alex is based in London, UK.
Head of Distribution and Partnerships,
World Travel Protection (WTP)
Andrew Wood, Head of Distribution and CRM, Zurich International Corporate Solutions Head of Distribution and CRM,
Zurich International Corporate Solutions
Mónica Luís, Director of Placement – Employee Benefits, MDS With a degree in Business Management from Autónoma University of Lisbon, her career in the insurance sector now spans two decades. She has served as Corporate Health underwriter for Victoria Seguros and AXA with national-level responsibilities.
In 2012, she joined MDS, having focused on negotiating with insurers and on due diligence for insurance of persons across several business sectors.
Currently, her main duties include consultancy and specialty support to negotiation with insurers and customer interaction with regard to presentation of current and future trends in these practice areas.
Director of Placement – Employee Benefits,
MDS
This session will consider the global employment trends outlined by Professor Clark and how this might impact social protection going forward. It looks at the fast-changing times both from a global perspective and also in greater depth at individual country developments.
Global benefits service providers are focusing on entering emerging markets such as APAC and Eastern Europe by partnering with regional and local service providers. This session considers how the employee benefits world is adapting to emerging market demand and will be divided regionally, eg Europe, Africa, Asia and the Americas, to drill down and the risks and opportunities
Professional Development Opportunities – developing international benefits knowledge and building a network
This session explores the very particular issues faced by expats the world over as the pandemic struck. We look at some of the challenges they faced in relocating and also in receiving vaccines. And we look ahead and ask whether the pandemic may have shaped a new future in which there are far fewer expats employed across global corporations. Is this a moment for a major shift in employment patterns?
This session will provide an overview of how the future of work will be impacted by advances in legal regulation, from contingent workers to requests for flexible working. We will discuss impending changes and potential trends for the future, in particular in the use of non-traditional workforces.
API (application programming interface) is a new technology which allows insurers and customers to share information effectively. With broader data availability the challenge remains around how customers can leverage efficiency and access their insurance information faster and smarter. Learn more about this new technology and how customers are already taking advantage.
Engaging employees has never been more important to businesses, particularly since the COVID pandemic struck. Looking beyond standard, traditional solutions and leveraging technology to offer flexible & personalized benefits offers enormous opportunity to better support and protect employees, as well as improving organizational health and performance. Hear about some of the key emerging employer and employee needs in the benefits space and ideas to address them.
This session will look at the benefits of a global digital health and wellbeing platform, with particular focus on captives. It will include customer case studies around captive and global underwriting programmes.
IEBA: How to staff the International compensation and benefits function – in-source or out-source? – Live Q&A
This session will consider how the Covid-19 pandemic has affected the employee benefits insurance markets. It questions whether the hardening market been maintained and whether it is likely to continue for the 2021/2022 renewals?
Covid-19 has accelerated mergers and acquisitions in some sectors of business – the insurance market is not immune in that – so this session looks at how differing employee benefit packages can be successfully merged, keeping the new team engaged and happy to be part of a new organisation. And as companies disappear in the Covid-19 economic fall-out, we will look at how employee benefit programmes can support those losing their jobs, either supporting them into retirement or into new jobs.
This event has been organised by Commercial Risk and will be taking place virtually.
For more information on any aspect of this event, please contact us using the details below.
Annabel White
Group Operations and Events Manager
Commercial Risk
[email protected]
Tel: +447828 574 935
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